Spares & Support
Spares
PELLINNO has many years’ experience in providing maintenance for clients on PELLINNO Installations / Manufactured Systems as well as supporting clients with their existing equipment.
PELLINNO also provide spares and parts where required – Spares Selection is via PELLINNO Bill of Material Listings which are uniquely reference and identify specifically routine and critical spares.
All items can be purchased directly from PELLINNO using the unique reference numbering.
Additionally consignment stock holdings can be secured where required by our clients.
Spare and Parts can be provided for systems in both Hazardous and Non-Hazardous Areas.
Specialising in Field / Panel Electrical and Control Equipment and Parts, Process Instrumentation and also PLC parts also their associated networking specifics. We can provide technical support and guidance and support is available for both Hazardous (Ex) or non-hazardous equipment and systems.
We are skilled at supporting the sourcing of obsolete parts and/or determining alternatives.
Our large supplier networks enable PELLINNO to offer competitive speedy solutions on all parts.
We offer Field Replacements and Spare Parts for the following:
Process Instrumentation
Electrical Equipment
Control Equipment
Panel / System Components
PLC Systems
Networking Components
Ex Hazardous Area certified equipment
Analytical Spares
Gas detection sensors and detectors
Obsolete Parts (Sourcing / Alternatives)
Fast competitive service
Support
It is not expected that any further support would be required upon completion and delivery of PELLINNO systems however where required we provide associated support packages to ensure clients have adequate technical support resources in place to support the PELLINNO systems.
Typical support contracts offered by PELLINNO are as follows:
Level 1: Telephone Support
Level 2: Remote Dial-In Support via Secure Interface
Level 3: Site Attendance / Callout Support